ID Card Scanning
Starting today, we are scanning the barcode on the back of identification cards after they've been uploaded by the applicant. ID information replaces the applicant added information in the Identity screen of the applicant's profile, if available.
We've scanned all previously uploaded ID cards and experienced over an 80% success rate scanning them. A few reasons for the failures include: blurry or out of focus images, scratched up cards, or light reflection blocking a portion of the barcode.
We will be addressing those issues in an upcoming update to the applicant portal which will coach the applicant on taking better pictures and prompt the applicant to re-take the picture if we are unable to scan their ID card.