Improved ID Card Consumer Task
We've updated the consumer portal task for uploading ID cards. This new flow is more friendly with larger tap zones for uploads, live image preview, and we will scan the ID cards as they are being uploaded.
Applicants are given a few tries to upload a readable image before being asked to manually enter the details if the ID card is unable to be read.
This new flow has improved the scan rates of ID cards to over 90% and resulted in better quality images for document packets.